Home » General World News » All Guest Services Staff Should Love Guests’ ‘Buts’ – By Doug Kennedy

All Guest Services Staff Should Love Guests’ ‘Buts’ – By Doug Kennedy





The reason I train everyone to love guests’ ‘buts’ is because when we can manage to get a good ‘but’ out of a guest, that means that we have shown the guest we are asking because we truly care and want to know. Let me explain… read more >>>

Source:: HotelNewsresource.Com

Comments are closed.