Banks aren’t speaking customers’ language
|05/15/2017||Posted by BusinessMediaguide.Com under General World News||
Customer education within financial services has increasingly come under the regulatory spotlight, and there seems to be every reason to devote more attention to the issue, according to a new study by pollster YouGov.
The study surveyed 12,507 bank customers worldwide, and looked at attitudes toward the banking industry. Among the aspects investigated was the effectiveness of banks’ customer communication.
When asked if they agree that banks use read more >>>