General World News

How Guest Surveys Can Become a Valuable Touchpoint for Guest Experience – By Terri Miller, Chief Executive Officer & Co-Founder Concilio Labs

In the era of personalization, pre-stay interactions should be an industry norm, if not the residing standard. If guest service is king, shouldn’t hoteliers seek out any opportunity to gather and act upon guest data? read more >>>

Source:: HotelNewsresource.Com