Netflix’s big competitors have caught up in a crucial area
|09/26/2016||Posted by BusinessMediaguide.Com under General World News||
Netflix is still the gold standard in streaming video, but its rivals are catching up to it in an important area: how happy customers are with the service.
In a note sent on Monday, analysts at UBS said that based on their survey work, Amazon and Hulu have pulled alongside Netflix in overall consumer satisfaction in the US. Competition in Europe is heating up as well, with UBS noting that pay TV operators in the US and Europe “have made significant strides in making content available for streaming and improving their user interfaces.”