It hasn’t been that long since the mortgage industry worked through the challenges of the early part of the century and now, once again, we find ourselves in a time when serving our customers is filled with financial hardships and uncertainty about the outcome.
Just like we can look back and analyze how our industry rebounded from the Great Recession, we will one day be able to do the same regarding the COVID-19 pandemic. At that time, the book will be open, so to speak, on how mortgage servicers responded to the situation. Now is the time to details ⇒
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