General World News

The Staff Of Nizuc Resort Cancun Clearly Understands Where True Hospitality Starts – The Human Heart – By Doug Kennedy

As a hotel industry sales and guest services trainer, on average I experience six or more hotel stays each month. Although I have clients across all segments of lodging, many of my clients are in the ultra-luxury five star or five diamond categories. Once thing I have learned is that the level of authentic and genuine hospitality, which travelers treasure the most, has little to do with the number of stars or diamonds hanging on a plaque behind the front desk. In fact, I’ve experienced some of the most memorable service encounters at economy lodging properties, whereas I read more >>>

Source:: HotelNewsresource.Com