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The world’s most valuable bitcoin startup just grabbed an ex-Twitter exec to make cryptocurrency more user-friendly

puppies in the Coinbase office

  • Coinbase just hired former Twitter and Salesforce executive Tina Bhatnagar to improve the company’s customer support.
  • Bhatnagar has two major tasks: to double the size of the company’s support team in three months, and to expand its phone support into a 24/7 service by the second quarter of 2018.
  • It’s the latest step taken by the crypto unicorn to curtail widespread criticism about its ability to handle customer concerns while scaling.

The $1.6 billion cryptocurrency startup Coinbase has hired a new executive to manage customer support, the company announced Monday.

Tina Bhatnagar — who formerly worked in executive-level operations roles at both Twitter read more >>>

Source:: BusinessInsider.Com