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Train Your Front Desk Team On The ‘5 Pillars Of Hospitality Excellence’ – By Doug Kennedy





I have always believed that the front desk staff played a critical role, now more than ever they truly are the first impression makers, for better or for worse. Chances are that hard evidence for this is available online every day in your guest surveys and/or your online guest reviews. read more >>>

Source:: HotelNewsresource.Com

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