Courtney Thompson, senior vice president of default mortgage at Flagstar Bank, will speak on a panel titled Servicing Challenges in a Pandemic Period at HousingWire’s Spring Summit on March 4.

Thompson leads Flagstar’s default mortgage operations team, delivering industry-leading transparency into the default mortgage servicing process. Prior to coming to Flagstar in 2014, Thompson had 15 years of consulting experience in the default arena. 

With millions of homeowners taking advantage of mortgage forbearance options, servicers have scaled staff and operations to make sure borrowers are being served appropriately. Thompson’s panel will discuss what that looks like, especially as forbearance timelines get extended.

The Summit’s details ⇒

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