Retirees and advocates for older Americans are expressing unease and bewilderment at a series of announcements made by the Social Security Administration (SSA). The agency is seeking to implement new in-person identity verification requirements and plans to close more than two dozen field offices across the country, according to CBS News.

On Wednesday, SSA announced that any Social Security beneficiary who cannot properly verify their identity using its online service will have to journey to one of the agency’s offices to complete the task in details ⇒

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