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Help for troubled borrowers is on the way. But will it come soon enough?

HW+ Jeffrey Wilen
Jeffrey Wilen

The Covid-19 pandemic hit Jeffrey Wilen and his family hard.

In July 2020, he lost his job as an editor at a consulting firm for spa professionals. By that point, his wife, fearing infection, had already decided to resign as a part-time assistant teacher to stay home with their three kids. 

It took Wilen, 49, about two months to get a new job. In September 2020, he landed a job as a service advisor assistant for an auto repair shop.

“I’m still in this job, but I’m not making as much as I was at the previous details ⇒

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