Several historic events over the past few years have brought seismic changes to the way the mortgage lending industry operates. The impact of the pandemic and an unprecedented refinance boom followed in short order by the highest interest rates seen in decades cannot be overstated.

Today, as we face what appears to be the beginning of a modest recovery in the marketplace, we can see the effect of those events in the way mortgage lending has changed forever. Today, a mortgage lender must have scalability in its operation, an ability to pivot quickly to meet changing market details ⇒

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