High-profile government actions against some of the nation’s largest financial firms for alleged violations of fair lending laws and loan servicing principles have sent a sobering message to industry CEOs and their boards: the buck stops at the top.

We have entered a new regulatory era, one filled with expectations that a firm’s compliance with the letter and spirit of the law has the full attention of the C-suite and boardroom — not relegated to back-office compliance department functions.

We’d be mistaken to think this new details ⇒

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