Mortgage lenders and professional sports franchises have a lot more in common than you might think — mergers and acquisitions, recruitment, branding and star players, to name a few. But their most important connection is their need to always stay competitive and prioritize their customers’ experience.
Today, we are in the largest mortgage market in U.S. history, surpassing the previous record of $3.8T+ set in 2003. But many lenders are understandably too busy processing the high volume of business coming their way to recognize that this trend won’t last forever. In fact, according to a Freddie Mac forecast, the details ⇒
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