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As calls increase for President Joe Biden to cancel $50,000 in student debt per person, lawmakers are also keeping an eye on student loan servicers, which process loan payments and collections. The problem is they’ve been accused of failing to provide borrowers with all the necessary information.

The big player in student loans is Navient, which is not only the biggest student loan servicer in the US but also the processor of a large portion of federally backed student loans, and after the Democrats won control of the Senate in January, Navient is facing a details ⇒

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