In the world of mortgage lending, there’s an all-too-common sentiment that echoes through the industry: “My loan origination system (LOS) sucks.”
Regardless of the specific LOS in use, this feeling seems pervasive among lenders, and the dissatisfaction stems from lenders’ desire to deliver more digitally driven, bespoke borrower experiences.
In reality, the LOS is not the problem; the technology is doing exactly what it was designed to do. The root of lenders’ dissatisfaction with their LOS is unrealistic expectations versus the limitations of the LOS itself.
Lenders could save themselves a fair bit details ⇒
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