Friday Harbor, an AI-powered mortgage origination platform, said Wednesday that national retail lender Waterstone Mortgage has implemented its pre-underwriting technology to improve loan file quality and expand underwriting capacity across the company’s nationwide retail channel.

Waterstone Mortgage, which said it has more than 200 loan officers operating in 48 states, deployed Friday Harbor’s platform to surface documentation and income issues earlier in the loan process. It also seeks to deliver more complete files to a relatively lean underwriting staff, according to the company announcement.

Since rollout, Waterstone has reported stronger preapproval confidence, faster file resolution and fewer conditions at details ⇒

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