Editor’s Note: This article is an extension of Mr. Rebmann’s presentation at HousingWire’s 2025 AI Summit held in mid-August. 

Lenders are under unrelenting pressure to cut costs, accelerate processes and enhance borrower experiences while navigating a less-than-certain originations environment. Artificial Intelligence (AI) has emerged as a tool to meet these demands, yet quantifying its business value can be elusive. 

In a 2024 Gartner survey of more than 600 organizations, nearly half said their number-one barrier to adopting AI was the difficulty of estimating and demonstrating its business value. This outweighed concerns over a lack of talent, data or even details ⇒

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