Summary List Placement
The deeply reported New York Times investigation into Amazon’s workforce issues contains a lot of fascinating data, but one number jumped out at me the most. In 2019, even before the pandemic, the turnover rate for Amazon’s hourly workers was 150%, meaning it needed to hire enough workers to replace that entire workforce every eight months. That’s a staggering amount of hiring and about double the level of hourly-worker turnover that’s typical in the already high-turnover retail industry.
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