Three in four homebuyers assume artificial intelligence already plays a role in the homebuying process, but most still want humans making or verifying key decisions, according to a new global survey from property data firm Cotality.

Its AI in Housing 2026 Report, released Thursday, finds that 75% of buyers expect AI to be embedded somewhere in the transaction. They most commonly assume AI is used by property websites (86%), insurers (82%) and lenders (80%), with similar expectations for real estate agents (80%) and brokers (79%).

The report covers buyers in the U.S., Canada, the U.K. and Australia. Cotality surveyed details ⇒

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