The Consumer Financial Protection Bureau (CFPB) and the Federal Trade Commission (FTC) announced this week that they have filed an amicus brief in the U.S. Court of Appeals for the Eleventh Circuit, supporting plaintiffs that allege unlawful fees imposed by Ocwen Loan Servicing, a division of Ocwen Financial Corp.

The case involves plaintiffs Sheryl Glover and Cathy Booze, who allege in their complaint that Ocwen charged them certain “convenience fees” on multiple occasions for transactions conducted online or over the phone. In 2019, they filed suit against Ocwen alleging that such fees details ⇒

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