Summary List Placement

Monique Harley was a 27-year-old single mother working an hourly-wage job at a call center outside Washington, DC, when she learned about Google’s online certification program in IT support. Harley had a natural aptitude for science, but most of what she knew about computers she had learned from watching YouTube. She decided to go for it.

“There was more I aspired to, and I wanted to be paid what I am worth,” she said.

Harley fit in her coursework during scraps of found time. She listened to lectures on the train to and from work and knocked details ⇒

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