The Consumer Financial Protection Bureau (CFPB) on Wednesday released a new edition of its Supervisory Highlights publication, which includes the agency’s actions to combat what it calls “junk fees charged by mortgage servicers, as well as other illegal practices.”

Examinations conducted by the bureau found mortgage servicers levied charges it deems “illegal,” including prohibited property inspection fees, the issuance of “deceptive” notices to borrowers, and violations of loss-mitigation rules. Financial institutions refunded these fees to borrowers based on CFPB findings and “stopped their illegal practices,” the agency said.

“Homeowners cannot just simply switch providers if their mortgage details ⇒

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