Mortgage lenders that adopt artificial intelligence should focus first on the business problems they’re trying to solve rather than chasing the latest technology, according to panelists who spoke Tuesday at HousingWire’s AI Summit.

Amanda Tucker, chief risk and compliance officer at Atlantic Bay Mortgage Group, and Michael Crockett, chief operating officer at Xactus, said the growing number of AI tools entering the mortgage market can make it difficult for lenders to determine where the technology can deliver meaningful value.

“The first thing that we are focused on is what is the business problem that we’re trying to solve details ⇒

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