Editor in Chief Sarah Wheeler sat down with Manish Garg, senior vice president of product and technology at EarnUp, an autonomous financial wellness platform, to talk about how his company is using gen AI to deliver a personalized experience for customers at scale. Garg has a deep background in building enterprise software and has spent the last decade working with fintechs in the mortgage lending space.
This conversation has been edited for length and clarity.
Sarah Wheeler: What differentiates your tech?
Manish Garg: We focused on borrower, financial health, compliance and risk data protection as the guiding principles while building our tech details ⇒
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