Editor in Chief Sarah Wheeler recently sat down with Joe Trapani, chief technology officer at Moder, to talk about how he approaches problem solving with tech, the shininess of gen AI and why it’s probably smart to keep humans in the loop for some tasks. Moder was recognized as a 2025 HousingWire Tech100 winner.

This interview has been edited for length and clarity.

Sarah Wheeler: How do you decide what technology you need to focus on for clients? What does that process look like?

Joe Trapani: Thinking from a 10,000-foot view: everybody wants to do everything faster, cheaper, better. details ⇒

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