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Throughout the pandemic, service workers have had it tough. The ones that didn’t have to contend with massive layoffs have had to safely navigate customer-facing roles, while their industry has been radically disrupted.

And evidence is showing that the service workers who were laid off stand a slim chance of getting their old jobs back.

A new analysis from the New York Federal Reserve’s Liberty Street Economics looks at data from about 100,000 leisure, retail, and hospitality businesses — mostly small ones — and delves into the ones that have remained closed.

Of businesses details ⇒

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