Artificial intelligence is poised to reshape mortgage lending operations and consumer engagement while also raising concerns about workforce disruption across the industry, two mortgage executives said during a panel discussion at HousingWire‘s The Gathering in Austin.

Speaking at the event on Tuesday morning, Patty Arvielo, CEO and co-founder of New American Funding (NAF), and LaTasha Waddy, president of NFM Lending, discussed the rapid adoption of AI tools, leadership challenges and the future of mortgage lending during an onstage conversation focused on industry transformation.

Arvielo said the industry is entering a period of accelerated technological change that could details ⇒

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