After a public backlash against the Social Security Administration (SSA) earlier this year, the federal agency said it would walk back some of its plans that would’ve required more beneficiaries to make in-person office visits.

But a report released this week by the Center on Budget and Policy Priorities (CBPP), a nonpartisan research group, counteracts some of these claims. The group said that SSA will be moving forward with a new policy in August that will force beneficiaries to make “millions of unnecessary trips to field offices, where they will face longer waits for appointments and slower processing times.”

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