In the modern mortgage landscape, quality control (QC) stands as a critical pillar supporting the industry’s integrity and stability. As market conditions fluctuate and regulatory scrutiny intensifies, lenders must adopt a comprehensive approach to QC that goes beyond compliance checkboxes. Consolidated Analytics’ Ed Gerding offers recommended strategies and best practices to elevate lenders’ QC programs from adequate to exceptional.
The holistic approach: A paradigm shift in quality control
The traditional view of QC as a post-closing audit function is rapidly becoming obsolete. Ed Gerding, CMB, advocates for a more encompassing strategy: “A holistic approach is extremely critical for lenders to details ⇒
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