Mortgage operations were a make or break component of every lender’s 2020 strategy, putting operational professionals in the housing economy to test in a turbulent market. 

As Chief Operating Officer at Waterstone Mortgage, Rich Tucker is no stranger to the challenges of last year as he led his team through a record-shattering few months. Shortly after his promotion from SVP – Loan Operation to Chief Operating Officer, Tucker received a HousingWire’s 2020 HW Insiders award. HW Insiders recognizes organizational all-stars within the housing economy who are helping their organizations details ⇒

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