For years, the mortgage industry wore integrations like a badge of honor. Legacy loan origination systems have hundreds of them, connecting to every vendor, service provider and data source imaginable. The more, the merrier.

Sounds impressive? Look closer.

Think about the incentives. For a service provider, being integrated into an LOS means easier access to every lender on that platform. For the LOS, more integrations mean a stickier and more marketable product; and some charge their vendors integration fees on top of that. Everyone wins, right? Except, often, the end user.

The dependency problem

The top priority should be whether details ⇒

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