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Tech Pulse: AI advances, big earnings and policy shifts

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Welcome back to Tech Pulse — HousingWire‘s weekly series rounding up the latest in technology news, including tools, integrations and trends that impact mortgage and real estate. Here’s what happened this week: Zillow’s Follow Up Boss privacy policy changes spark industry debate Zillow‘s updated privacy policy for Follow Up Boss has sparked debate among real estate agents. The policy introduces […]

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Newrez wholesale leader Tony Kottenbrock talks about growing non-QM

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Non-QM production at multi-channel mortgage lender Newrez has surged 40% in recent months, with company leaders pointing to enhanced guidelines and growing demand for second mortgages as key drivers of record-breaking wholesale production. Coming off of the company’s Q3 2025 earnings report on Thursday, Tony Kottenbrock, Newrez‘s head of wholesale, sat down with HousingWire to […]

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Ocrolus adds automated conditioning to mortgage tools

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Ocrolus, an AI-powered data and analytics platform for credit decisioning, recently announced it’s adding automated conditioning to its suite of products. The new solution allows mortgage lenders to move faster, increase loan quality and reduce compliance risk. The new capabilities, announced at the Mortgage Bankers Association’s Annual Convention and Expo in Las Vegas in mid-October, […]

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Carrington to acquire Reliance First Capital

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Carrington Holding Co. on Friday announced that it has agreed to acquire Reliance First Capital from Tiptree Inc., a holding company that combines insurance operations with investment management expertise. “Together with our existing retail recapture, wholesale and correspondent businesses, our agreement to acquire Reliance First Capital looks to add a direct-to-consumer channel, making our mortgage platform […]

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Intercontinental Exchange posts record Q3 earnings

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Intercontinental Exchange Inc. reported higher-than-expected earnings Thursday as strength in its mortgage technology and data businesses helped deliver the company’s best third-quarter financial performance on record. The operator of the New York Stock Exchange (NYSE) and parent of ICE Mortgage Technology said it earned $816 million, or $1.42 per diluted share, in the quarter ended […]

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Real estate industry chiefs say housing fix starts with mortgage financing reform

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A completely new status quo for mortgage financing — especially one more favorable toward first-time homebuyers — was cited by real estate leaders as a vital step in improving housing affordability.  For NextHome co-CEO Keith Robinson, affordability can’t be solved without addressing the mortgage system itself — one he says hasn’t fundamentally changed since the […]

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VRM executive Cheryl Travis-Johnson has died

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Dr. Cheryl Travis-Johnson, the executive vice president and chief operating officer of VRM Mortgage Services, died last week, according to the company. Travis-Johnson, an industry veteran with over 30 years of service, joined VRM in 2008 and helped to position the company as a “trusted and innovative partner” in delivering mortgage services. VRM’s press release […]

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Chris Planto returns to Rate as VP of mortgage lending

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Top-producing mortgage originator Chris Planto has rejoined Rate as vice president of mortgage lending in the Houston market. Planto returns to Rate from CrossCountry Mortgage, where he most recently served as a senior loan officer. “We are absolutely thrilled to welcome back Chris Planto to our Rate family,” said Todd Heaton, an executive vice president […]

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Former VA lending executive John Bell III dies

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John Bell III, the deputy executive director for the Office of Mission Support at the U.S. Department of Veterans Affairs (VA), has died, according to posts on LinkedIn. Tim Rood, founder and CEO of Impact Capitol, shared the news in a post on Wednesday evening. “I wanted to make sure that folks knew that John Bell III, […]

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New allegations emerge against UWM in Sweeney-AIME lawsuit

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The legal battle between Katie Sweeney and the Association of Independent Mortgage Experts (AIME) has escalated, with new allegations emerging against United Wholesale Mortgage (UWM). In a motion filed Oct. 28 in the U.S. District Court for the Northern District of Texas, Sweeney sought permission to amend her complaint to add UWM, the title sponsor […]

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Inside Consolidated Analytics’ hybrid AI model for the future of mortgage operations

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Artificial intelligence is rapidly transforming mortgage operations, driving new levels of efficiency, compliance, and innovation, but the key lies in pairing technology with human expertise. In this conversation, Arvin Wijay, CEO of Consolidated Analytics, and Neil Sahota, the Chief Artificial Intelligence Officer, discuss how their organizations are integrating AI across the loan life cycle to […]

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Redefining lending success: Fintech–nonprofit partnerships and the future of mortgage access

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In today’s rapidly evolving financial landscape, mortgage lenders and servicers are facing intense pressure to expand access to credit while maintaining sustainable risk practices. A growing strategy to meet this challenge is the rise of fintech–nonprofit partnerships. These collaborations not only open new doors for underserved borrowers but also provide lenders with scalable tools to […]

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CFPB drops nonbank registry rule, citing cost burden

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The Consumer Financial Protection Bureau (CFPB) on Wednesday issued a final rule to immediately rescind the nonbank registry rule and a proposal to create a registry of nonbank contract terms and conditions. The decision was applauded by mortgage trade groups.  The nonbank registry rule was published in the Federal Register in July 2024 and set […]

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David Benson is back at Fannie Mae

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Nearly two years after stepping down and retiring from Fannie Mae, past president David Benson has rejoined the government-sponsored enterprise (GSE) as senior adviser. Benson previously served a 21-year tenure at Fannie Mae in a wide range of positions, including interim CEO, chief financial officer, executive vice president of capital markets and treasurer. Federal Housing […]

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Lower rates prompt refis and dismissal of ARMs

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Mortgage applications increased 7.1% from one week earlier, according to data from the Mortgage Bankers Association’s (MBA) weekly mortgage applications survey for the week ending October 24, 2025. On an unadjusted basis, the index increased 7% compared with the previous week. The refinance index increased 9% from the previous week and was 111% higher than […]

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Optimal Blue comes out swinging on price-fixing lawsuit

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Optimal Blue has responded to a class action lawsuit filed against it and 26 mortgage lenders, calling the claims “baseless” and “frivolous” and vowing to fight the lawsuit “all the way through.” “Optimal Blue is aware of the complaint filed against it, Black Knight, Inc., and many of the largest mortgage lenders, alleging a purported […]

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Prudential study reveals retirement planning gaps

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A new study from Prudential Financial Inc. found that while most people around the world are confident about their retirement preparedness, that confidence may outpace their preparation. Prudential’s 2025 Global Retirement Pulse Survey, released Monday, is the first international edition of the company’s long-running Pulse Survey series. Its findings say that 89% of “mass affluent” […]

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PayPal, Bilt partner to allow mortgage payments through Venmo

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PayPal Holdings Inc. and Bilt Rewards plan to roll out a feature early next year that will let customers use PayPal’s Venmo to pay rent and make mortgage payments.The move integrates Venmo into Bilt’s existing payment options, which include electronic transfers between bank accounts, debit and credit cards. Members can make payments directly through the […]

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American Financial Resources rebrands as eLEND

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American Financial Resources (AFR) has rebranded as eLEND, a move the mortgage lender says is reflective of its focus on technology, efficiency and modernized lending for brokers and borrowers. The company formally announced the move on Tuesday, but it shared notice of the rebrand at the Association of Independent Mortgage Experts’ (AIME) Fuse conference in […]

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Making the 7-Day refi reality: Instant title, done right

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The refinance experience is only as fast as its slowest step, and title insurance has traditionally been one of the least understood steps in the process – and, therefore, perceived as one of the most unpredictable. But the right technologies are making it possible to deliver instant title decisions for qualified files, reducing cycle times, […]

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Xactus announces partnerships for income, employment verification efforts

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Xactus, a fintech company specializing in mortgage verification solutions, has announced three new integrations designed to enhance its Intelligent Verification Platform, Xactus360. The partnerships with Thomas & Co., Argyle and Plaid aim to expand lender access to real-time income, employment and asset data through a unified system. The integration of Peek Verify from Thomas & […]

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Beeline Loans pioneers blockchain home equity transactions

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Beeline Holdings announced that its subsidiary, Beeline Loans, has completed its first blockchain-recorded BeelineEquity transactions, becoming the first U.S. platform to tokenize residential home equity at scale. In its initial rollout, BeelineEquity finalized five blockchain-tracked home equity transactions, with five more scheduled this month and another 25 expected to close before the end of the […]

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Click n’ Close offers free USDA loan extensions

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Multistate mortgage lender Click n’ Close on Monday announced a two-part initiative to help lenders manage loan pipelines during the federal government shutdown. According to a company press release, Click n’ Close is offering free lock extensions for U.S. Department of Agriculture (USDA) loans that are already in its wholesale pipeline — and it will […]

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Popular Bank is waving goodbye to the mortgage business

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Puerto Rico-based Popular Bank is exiting the mortgage business, according to an announcement made last week during the company’s third-quarter earnings call. “Specifically, as part of our ongoing efforts to improve profitability, we decided to exit the U.S. residential mortgage origination business and to close four underperforming branches in the New York metro area,” said […]

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Manufactured housing Is the future of affordable housing

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Last month, Members of Congress were treated to an on-the-ground look at manufactured housing – the sector of the housing industry that holds the greatest promise for meeting our nation’s affordable homeownership and rental housing challenges. At the U.S. Department of Housing and Urban Development (HUD) “Innovative Housing Showcase” in early September on the National […]

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Private mortgage insurance: one of the most powerful financial tools for first-time buyers

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While it may seem second-nature to realtors, lenders, and others in the industry, navigating the homebuying process can be overwhelming and confusing, particularly for first-time homebuyers. It can feel like a foreign language and it’s often easy for misconceptions to take root. This includes the characterization of private mortgage insurance, which helps first-time buyers and […]

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Tech Pulse: MLS AI debate; CoStar disputes Zillow announcement

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Welcome back to Tech Pulse — HousingWire‘s weekly series rounding up the latest in technology news, including tools, integrations and trends that impact mortgage and real estate. Here’s what happened this week: It’s up to MLSs to decide if the Zillow-ChatGPT integration violates IDX policies The National Association of Realtors (NAR) said individual MLSs must determine whether Zillow’s ChatGPT integration […]

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ICE’s First Look report shows mortgage performance is strong despite FHA strain

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The mortgage market remains largely resilient — with delinquencies and foreclosures still below long-term averages — even as performance among Federal Housing Administration (FHA) loans continues to weaken. That’s according to ICE Mortgage Technology’s First Look report on September mortgage performance data. The data, released Friday, show the national delinquency rate — loans 30 or […]

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UWM announces three new broker tools at AIME Fuse

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United Wholesale Mortgage (UWM) on Friday announced three new tools to help independent mortgage brokers streamline loan processing, improve workflow efficiency and expand marketing efforts. The announcement, made at the Association of Independent Mortgage Experts’ (AIME) Fuse conference in Nashville, introduced UWM’s Income Calculator, Loan Lab and an upgraded version of Brand 360 created in […]