General World News

CHLA calls on CFPB to take action against trigger lead calls

The Community Home Lenders of America (CHLA) on Monday submitted a letter to Consumer Financial Protection Bureau (CFPB) Director Rohit Chopra, urging the agency to more forcefully go after trigger lead solicitations. To cement the point, CHLA is calling such solicitations “junk calls,” echoing the language of the campaign the Bureau has waged against “junk fees.”

The letter cites three specific practices that it hopes the Bureau will focus on, which it and its members believe “are abusive, anti-consumer, and potentially illegal.” The first is details ⇒

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