Why innovation matters now
In today’s market conditions, lenders who identify strategic opportunities and innovate their operations now stand to gain a competitive advantage. Historically successful lenders have accomplished this by focusing on customer experience, operational efficiencies and the agility to pivot when markets shift. But innovation doesn’t have to mean reinventing the wheel; it can mean leveraging existing strengths to create new opportunities.
Consider how Stripe and Square advanced digital payments by leveraging Visa and Mastercard’s existing infrastructure to make electronic payments accessible to smaller merchants. Square developed a smartphone-based payment card reader now widely used by food trucks and details ⇒
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